This casestudy provides a scenario for learners to apply a PESTLE and SWOT analysis too. The case study has two grids attached, one for PESTLE one for SWOT. This group activity is engaging and allows the learners to apply their knowledge to the given situation.

This full lesson, with supporting handouts, covers C1 of Unit 1; Exploring Business. Areas covered; Political factors Economic factors Social factors Technological factors Legal factors Environmental factors This lesson has several group activities and class discussions, concluding with a case study in which learners must apply a PESTLE analysis to a small business.

This full lesson covers D2 and D3 of Learning Aim D for Unit 1: Exploring Business. Areas covered include; Demand Supply Influences on supply and demand Price elasticity of demand Pricing and output decisions Response to competitor activity Images removed for copywrite reasons, you will need to add your own images e.g. business logos.

This full lesson, with accompanying tasks, fully covers Ethics in recruitment (A3). Topics covered include; What is ethics? Honest advertisement Confidentiality Fair questioning Fair selection criteria Disclosure if working with family/friends Equal opportunities legislation Right-to-work legislation The lesson contains links to relevant media including news articles and videos. Several tasks are included to keep learners engaged.

This bundle of resources fully covers Unit 5: International Business for the Extended Diploma in Business.

This full lesson covers BTEC Level 3 Business Unit 14: Investigating Customer Service A4 Customer Legislation and Regulation, including; Industry and sector-specific codes of practice, ethical issues and standards. • Implications for the business of not meeting all legal and regulatory requirements, including consumer protection, distance selling, sale of goods, health and safety, data protection, equal opportunities.

This full lesson covers A1 Customer Service in Business for Unit 14: Investigating Customer Service, including; • Definition of customer service. • Customer service roles and importance of teamwork. • Importance of following organisational rules and procedures. • Different approaches to customer service across industries need different skills and knowledge, such as: o retail shops selling tangible goods, need for detailed product knowledge and effective selling skills o offices, such as those offering a non-tangible service, either face-to-face with customers, online, written or telephone customer contact o contact centres with telephone contact with customers, time limitations o hospitality industry, such as serving skills for food or drinks Underlined sections of the slides are links to media such as videos.

This full lesson covers E1 of Learning AIm E for Unit 1: Exploring Business. Areas covered include; Innovation (including; creative process, exploiting new ideas and increasing efficiency) Enterprise (Lateral, Blue Sky thinking, intuition, serendipity, chance) Images removed for copywrite reasons, you will need to add your own images e.g. business logos.

This full lesson covers Vroom’s Expectancy Theory. This lesson is highly visual and includes a large scale group task to engage learners.

This full lesson, with two companion handouts, covers Break-Even analysis for Learning Aim E for Unit 3: Personal and Business Finance. The lesson covers: Calculating break-even using contribution per unit Drawing a break-even chart (stage by stage) Understanding the limitations and benefits of using break-even A practice exam question for learners to prepare for assessment.

This practice exam scenario is to be used to prepare learners for the Unit 7: Business Decision Making exam. The scenario centers around a new Streaming service and learners must analyse two options for growth, taking into account key market and financial information. Suggested time alloted for activity: 3 hours.

This full lesson covers A1 of Unit 17: Digital Marketing. Areas covered include; What is digital marketing? Digital marketing and objectives Digital marketing as an extension of the marketing/promotional mix Current trends in digital marketing Targeting specific market segments Development of customer databases Lead generation The lesson contains several tasks and links to external media to engage learners and to bring theory to life. Images removed for copywrite reasons, you will need to add your own images e.g. business logos.

This brief PowerPoint gives learners the key information they need to prepare and carry out Part A of the exam.

This worksheet has five examples for learners to work through to calculate Gross and Net Profit Margins.

This interactive glossary supports learners studying business finance on programmes such as BTEC Level 3 Business.